Shipping Policy
Orders are accepted daily, Monday to Sunday via webpage. At PhilGifts.com, we offer next day delivery within the M.manila, & next day shipping to outside Metro Manila. Orders received by 7:00 pm (Manila time) from Mondays to Fridays are processed on the next day while orders received after these times are processed on the next business day.
Our Nationwide delivery covers all the major cities in the Philippines. Our nationwide delivery take aditional 1 day to received by your recipients & we request buyer to place order atleast 2-3 days for provincial delivery.
Shipping Cost for M. Manila around 5 USD while for provincial is around 7 USD. Depending on the products and prices shipping charge may vary.
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We deliver 7 days a week within M.Manila but no provincial delivery on Sundays. For Sunday Delivery Order must be placed on or before Friday
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Delivery time is from 9 am to 7 pm, in local time. We can't promise exact Delivery time but guarantee to deliver your gift on the requested day.
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For rural areas if there is a no direct access via courier PhilGifts.com will request recipient to pick up the item from nearest courier branch.
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If the order consist of products from different merchants delivery may complete in several steps but in desired day as different merchant has their own delivery schedule.
- Do you Require some special delivery arrangement like night delivery, after office hour delivery or any other concern please contact us at info@philgifts.com or call us.
Occasionally various factors may prevent a timely delivery from occurring after this personal response is sent to you. These may include: incomplete recipient address information; recipient is not at the delivery address to receive the item, or other extenuating and unforeseen circumstances. We recommend filling out the recipient portion of our secure online order form fully and as accurately as possible to ensure timely delivery is made.
Delivery Status Inquiries
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For confirmation regarding the delivery of the order, it is recommended that you call the recipient on the first business day after the scheduled delivery was to occur.
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Another suggestion is to e-mail us quoting your order #, your recipient’s name, again on the next business day after the scheduled delivery.
* In case the recipient is not around to receive the gift, PhilGifts.com delivery personnel shall the leave the gift to a representative of the recipient (mother, father, close relative). However, in case there is no one to receive the gift, the delivery personnel shall leave the calling card of PhilGifts.com at the doorstep of the recipient to call back for the gift. Please take note that we shall allot 24 hours for you to contact us, otherwise, the gift will be forfeited.
